Frequently Asked Questions(FAQ)

How long I receive my order?

It takes 5-7 days to produce your order and 7-14 days for you to receive your order. Depending on the circumstances and inventory levels, it may take longer than usual. We will try our best to produce and dispatch your order to you as soon as possible.

When do I have my tracking number ?

After we finish producing your item and ship it to you, you will receive an email which contains your tracking number.

How about customs?

We accept customs, if you want to customize your name or put your photo on the shoes, feel free to contact us.

How can I contact you ?

Please mail to [email protected]. We will answer all of your questions.

Where can I see the size chart ?

Please be careful if in the listing either US men or Us women size implemented. You can find also SIZE CHART IMAGE for comparison. To find out the best size that fit you, you are strongly recommended to check with local Nike store. Please make sure if you are ordering by MEN size or WOMEN SIZE. US men Size=US Women Size -1.5. Seller is not responsible for any wrong size picked up by buyers.

Why are pairs of shoes shipped from China?

Our head office is located in Singapore, in order to facilitate production, we built a factory in China with industrious and delicated workers. All our goods are fully guaranteed with the best materials and printing.

Do you ship worldwide ?

Yes, we ship products worldwide. Shipping is available for most countries around the world

How about Return & Refund Policy ?

We provide all information about Return & Refund Policy here => Refund and Returns Policy

I ordered a wrong size, so can I change it ?

Yes of course but only withing 12 hours after you ordered, please contact us to change your size

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